Shipping policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are:
- Australia: 7-14 business days
- United States & Canada: 10-20 business days
- United Kingdom & Europe: 10-20 business days
- Rest of World: 15-25 business days
Please note these are estimates and may vary due to customs, postal delays, or high demand periods.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at packpour.co@gmail.com and we will investigate with the carrier.
Contact Us For any shipping enquiries, please email us at packpour.co@gmail.com